Everything Operational

Past Incidents

January 2025

Shipping Delays

Resolved

We are caught up on orders.

Feb 12, 2025 10:34 pm
Identified

Due to high volume, we are experiencing delays of 2-3 business days for new orders. We are sorry for the inconvenience.

Feb 7, 2025 8:30 pm
Investigating

We are out of stock on Copper until approximately the beginning of February. All starter kit orders are delayed until this inventory arrives. We are so sorry for the delay!

Jan 27, 2025 10:18 pm

Out of Stock

Resolved

BACKORDERS are officially cleared!  We will resume normal same-day shipping tomorrow.  The warehouse team is AMAZING! 🥳

Jan 23, 2025 12:34 am
Identified

New ETA: The truck is scheduled to arrive 1/20 and we will work to clear backorders as quickly as possible.

Jan 16, 2025 3:56 pm
Identified

We are out of stock on several minerals until approximately 1/25/25.  All starter kit orders are delayed until this inventory arrives.  We are so sorry for the delay!

Jan 13, 2025 3:27 am